Toastcaster Communication Leadership Learning Lab
Toastcaster 125: Square Wireless Payment System Helps Improve Your Cashflow

Toastcaster 125: Square Wireless Payment System Helps Improve Your Cashflow

October 31, 2019

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Every leader knows that cashflow is king. Very few use cheques or even carry cash these days. Enter Square a low cost secure mobile payment system. It’s an easy way for you to collect payments for products or services that’s also easy and convenient for your customers allowing them to pay by credit card, debit and other pay systems.

In this episode your host Greg Gazin has a quick look at three different options offered by Square, what they do, what they cost including their latest all-in-one Square Terminal.

The podcast is based on Greg’s two previously published articles: With Square, you too can accept wireless debit and credit card payments (Gadgetguy.ca) and It’s Hip to be Square published by Troy Media.

Toastcaster 124: Consequential Communication in Turbulent Times –  Diana Peterson-More

Toastcaster 124: Consequential Communication in Turbulent Times – Diana Peterson-More

October 19, 2019

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[29:57] In this episode, Greg speaks with Diana Peterson-More about her new book: Consequential Communication in Turbulent Times: A Practical Guide to Leadership. Peterson-More draws from her experience as a labor lawyer, HR executive and organizational development consultant to show individuals and business leaders the way to clear, concise, and intentional communication--vital to successful human interaction in today’s fast-paced, volatile (and #MeToo) world. 

A short read, this book has a unique format, for example, incorporating step-by-step how-to lists for each chapter, a number of case studies, analyzing what went wrong and food for thought through “What-if“ scenarios, often circling back to previous case studies as new concepts are learned.

The book is based on real stories and practical advice, some of which Diana shares with us during our conversation including using “I” statements and the Platinum Rule and more.

Diana Peterson-More is from Pasadena, California and can be reached through her website or at diana@dianapetersonmore.com. 

Toastcaster 123: Free $10K/Month Google Ad Grant for Non-Profits - David Ries

Toastcaster 123: Free $10K/Month Google Ad Grant for Non-Profits - David Ries

September 30, 2019

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[31:35] Yes, your non-profit organization may be eligible for a Google Ad Grant giving you $10K per month in free Google Ad Words Advertising and it's not fake news.  In this episode, Greg speaks with David Ries, a Certified Google Ad Grant Professional who’ll give us an insight on this great opportunity for qualified non-profits and share how getting one is not as difficult as you think.

David will explain what the grant is all about, how to find out if you qualify and some of the things you need to do and have in order for your application to be successful. He’ll also demystify some of the misinformation about the grant. 

David also offers a good primer on Google Ads to maximize a Google Word Ad campaign. He’ll share some tips on using keywords to drive searches to your landing page or website -  information that’s relevant to anyone who may consider using Google ads. He also gives us a real world example of a client with a successful Google ad campaign and some of the ways they used keywords to zero in on their right target market.

David Ries, a Business Development Representative at ConnectAd, assists with the assessment and strategy process for nonprofits to get started with the Google Ad Grant opportunity. His background in exclusively the startup & nonprofit sector allows him to understand how to add value to nonprofits and increase their digital presence.

David lives in Edmonton, Alberta Canada and can be reached at david@connectad.ca. 

For more info, check out G Suite and Google Grants for Nonprofits

Toastcaster 122: Setting a Guinness World Record – It Takes True Leadership

Toastcaster 122: Setting a Guinness World Record – It Takes True Leadership

September 17, 2019

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[28:55] Great leaders are passionate.  Amongst other things, they’re also motivating, inspiring, innovative and committed to what they do. Our guests today have these attributes and more but you won’t find them in big towers, behind oak desks, but rather find them listed in the Guinness World Records 2020  book or associated with the organization.

In this episode, you’ll hear stories of true leadership. You’ll hear about the unusual way the idea for a Guinness Record came about and how these talented individuals faced with a challenge, persevered and overcame adversity while describing how they accomplished their incredible feats. You’ll also learn what motivates them; what they learned about themselves and how it can apply to all of us. You’ll also find out what it’s like to be a Guinness adjudicator, the skills it requires and a few tips on vying for a Guinness World Record.

Reverend Kevin Fast from Cobourg, Ontario, Canada is best described as a modern day Popeye. He holds an impressive 31 Guinness World Records including the Heaviest aircraft pulled and most people supported on the shoulders.  (Left)

Brittany Walsh, a.k.a  AcroBritt from Portland, Oregon, U.S.A is a dancer, a gymnast, former circus performer and world record holder in acrobatic archery. She’s featured in the latest edition for the Farthest arrow shot using feet.  She’s been on The Late Show with David Letterman and has her own wax statue at Ripley’s Believe It or Not! (top right)

Spencer Cammarano, from New York, U.S.A has not broken any records, but has the most challenging (yet enjoyable) task of being an Official Guinness Adjudicator. Without her, official records cannot be recorded. (Centre)

The theme for this year’s 65th Edition, is Power Your Curiosity. You can find out more and get your copy at GuinnessWorldRecords.com. There’s also a Guinness World Records Gamer’s Edition 2020 as well.

 

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Toastcaster 121: Building Future Seniors: Taking Ownership of our Aging Society - Angela Ostafichuk

Toastcaster 121: Building Future Seniors: Taking Ownership of our Aging Society - Angela Ostafichuk

August 31, 2019

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[28:19] It’s no secret we have a rapidly aging population. Many seniors today were never properly prepared for their golden years; We don’t know how to age properly and kids today have no idea what it’s like to be a senior. Those are the strong opinions of Angela Ostafichuk, our guest on today’s episode.

Angela is an educator, consultant, curriculum developer, writer, photographer, world traveler and Toastmaster. Based in Edmonton, Canada, she’s spear-heading  and working in tandem on two projects: Future Seniors and Smart Strong Seniors. Together they are designed to not only inform and educate those who are already seniors to live better, but also to help society, regardless as to what generation they belong to embrace pro aging.

Today Angela will share some of her insights on the topic. This include highlights of her Pecha Kucha presentation Future Seniors, where she shares what we can do to take ownership for ourselves and others in an aging society. She’ll talk about getting Involved, Resources, Equality, Asking (the right questions) and Design, summed up by her acronym iREAD.

Angela Ostafichuk can be reached at SmartStrongSenior@gmail.com or TheFutureSenior@gmail.com. You can also check out her Pecha Kucha Edmonton presentation.

 

 

Toastcaster 120 - Can I Use That Picture? —   Samantha Lile

Toastcaster 120 - Can I Use That Picture? — Samantha Lile

July 26, 2019

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[22:35] People use images in their Powerpoint presentations, blogs and there’s no end to photos posted and shared on Instagram, Facebook, LinkedIn and more. But just because you find them on the web, are you sure you have the right to use them?  In this episode, Greg speaks with Samantha Lile who wrote an article with adapted flowchart for ViseMe.co entitled, Can I Use That Image? 

Samantha talks about her article and shares some things people need to be aware of and things to consider before using, posting or sharing a photo - primarily from a U.S. perspective with Greg offering up additional Canadian insight. However, it offers some some food for thought for people all around the world as many similar rules exist in other countries.

You’ll hear about terms like Copyright, Creative Commons, Public Domain and Fair Use and some of the step involved in determining if an image falls into those categories and what to do. She also shares some of her favourite sources for free images including: Pixabay, Pexels and UnSplash.

Samantha Lile is an independent journalist, editor, blogger and content manager from Ozark, Mo. U.S.A, whose work can be found on sites such as: The Huffington Post, Thrive Global and Buzzfeed. Her original article and the companion flowchart can be found at Visme.co. You can reach Samantha via SamanthaLile.Carbonmade.com.

In case you're wondering, Samantha’s photo is used with her permission. : )

Toastcaster 119 - Point-and-Shoot Cameras Still Relevant in our Professional & Personal Lives

Toastcaster 119 - Point-and-Shoot Cameras Still Relevant in our Professional & Personal Lives

June 30, 2019

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[12:22] Our smartphones have become the default goto gadget for pictures and videos as the ability to take photos have become an invaluable tool in both our personal and professional lives. 

In this episode Greg looks at why one should consider taking along a point and shoot digital camera on their next trip, to their next conference or anywhere one would need to take pictures or shoot video and the advantages to do so. We also see how far they’ve come. 

Greg offers a glimpse at the newer FujiFilm FinePix XP140 point and shoot as one example. Some of its incredible features include wireless photo transfer and even smile detection. It’s also waterproof, rustproof, shockproof, freezeproof and amazingly inexpensive.

You can find a modified print version of this article at Active-Life.ca.

Toastcaster 118 - Grace Under Pressure - A Masterclass in Public Speaking - Lisa Wentz

Toastcaster 118 - Grace Under Pressure - A Masterclass in Public Speaking - Lisa Wentz

May 31, 2019

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[31:42] In this Episode, Greg speaks with Lisa Wentz about her new book, Grace Under Pressure - A Masterclass in Public Speaking from LID Publishing. It’s part of Lisa speaking and coaching program she’s releasing to the public for the first time. It’s cleverly broken into 3 sections: What’s holding us back, Vocal Training and Delivery and contains many topics you won’t see in most books on Public Speaking including 35 in-depth exercises.

Lisa will offer some valuable advice including dealing with your inner critic before, during and after your speech as well as a few stories from her book and how some of the exercises work.

Lisa Wentz has an extensive background in psychology, professional acting training and live performance. She has a Master’s Degree in Voice and Speech studies from the UK and is the founder of the San Francisco Voice Centre and has since coached public speaking clients from 37 countries. She can be reached at LisaWentz.com. You can find her book on Amazon

Toastcaster 117 – Memory & Visualization Techniques for Better Recall & Learning – Kevin Achtzener

Toastcaster 117 – Memory & Visualization Techniques for Better Recall & Learning – Kevin Achtzener

May 17, 2019

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[25:00] In this episode Greg speaks with regular guest Kevin Achtzener in his 7th appearance on ToastCaster, as a follow up to Episode #97, “Memory Techniques to Remember Just About Anything.”

Today Kevin talks about how his techniques have evolved and shares with us a new concept he’s learned about memory and how he’s been able to not only memorize key facts for his University Classes, but also how he processes and synthesizes the information he’s learning.

Kevin reminds us that memory is not just about remembering or encoding, but also about being able to recall the information. He shares examples how he remembers things by visualization, creating images of phrases in his mind like avatars, placing then recalling them using the memories of his childhood home as a backdrop or storage grid.

Kevin also introduces the audience to the six levels of Bloom’s Taxonomy, a process that helps people learn and how this model fit into the big picture. Ideas and methods you’ll hear in the podcast not only apply to courses, but also for preparing and delivering speeches, presentations reports and anything you really need to learn.

Kevin Achtzener specializes in Mind Mapping, memory techniques, productivity and learning. He can be reached at VisualProductivity.net.

Toastcaster 116 Maximizing Learning & Engagement When Facilitating Webinars – Tali Bar-Or

Toastcaster 116 Maximizing Learning & Engagement When Facilitating Webinars – Tali Bar-Or

April 30, 2019

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[31:41] It’s not uncommon for training to be delivered on-line. But with multitasking at an all-time high and attention spans at an all-time low, how do you ensure your participants remain engaged and involved and get the most from your webinar training? In this episode, Greg speaks with Tali Bar-Or, a 20-year veteran in training and facilitation including training facilitators remotely for content delivery.

Tali will share tips, tricks and best practices she uses to succeed to keeping her webinar attendees engaged and involved while maximizing their learning. You’ll hear how she visualizes her audience, acknowledging how people listen differently and selectively. She offers 2 strategies she learned to bring people back to focus including two words to alert wandering minds plus four key triggers designed to indicate to the participants what’s coming next.

You’ll also discover how to plan ahead to deal with distractions and disruptions and how to create an environment where they don’t happen. You’ll learn about techniques for pausing and why it’s important to turn the spotlight on to your participants.

You’ll also hear about her effective opening and closing protocols for her sessions, potential pitfalls and mistakes she’s learned along the way, and more.

Most of Tali’s golden nuggets can also be applied to any live training session or facilitation.

Tali Bar-Or is from Burlington, Ontario, Canada. She is the Lead Facilitator for Crestcom Canada and Lead Global Facilitator for Colorado-based Crestcom International, which provides Professional Leadership and Sales training in 60+ countries and 22+ languages.  Tali can be reached on LinkedIn or at TaliBarOr@Crestcom.ca.

(NOTE: This episode is a great tie-in to Episode 113: Tips for Virtual Stage and Presenting On-Line.)

 

Toastcaster 115 Authentic Leadership and What it Really Means - Jeff Davis

Toastcaster 115 Authentic Leadership and What it Really Means - Jeff Davis

April 16, 2019

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[31:57] We’ve all heard the term Authentic Leadership, but what is it really all about? In this episode we demystify the topic as Greg speaks with entrepreneur, TEDx speaker and author and Jeff Davis. Davis, who is passionate about Authentic Leadership, shares his personal experiences and offers an insight on why it’s important and practical strategies on how we can all become authentic leaders.

We learn that the road to Authentic Leadership begins way before we become a leader or even get our first job. We will realize that things you have been afraid or embarrassed to share before can help you and others.  In fact, Jeff demonstrates the value is of being vulnerable wearing his heart on his sleeve about how he was bullied in school, how that followed him into college and how he had to deal with it. We also learn about some of the challenges of becoming an authentic leader especially in an environment or culture that doesn’t value it.

We also hear a little about his books with big titles, The Power of Authentic Leadership: Activating the 13 Keys to Achieving Prosperity Through Authenticity and Reach Your Mountaintop: 10 Keys to Finding the Hidden Opportunity in Your Setbacks, Flipping What You’ve Heard on Its Head, and Achieving Legendary Goals.

Jeff Davis, originally from Newtown, Connecticut, USA now lives in Rotterdam, Netherlands. He can be reached at JeffDSpeaks.com

Toastcaster 114 Crutch and Filler Words Cripple Your Message and Reduce Credibility

Toastcaster 114 Crutch and Filler Words Cripple Your Message and Reduce Credibility

March 31, 2019

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[11:34] Simple crutch and filler words are sabotaging your speeches and crippling your communications and you may not even realize it’s happening.

In this episode, Greg takes a look at a number of these unwanted words and why we so often use them. He identifies some famous people who are also afflicted with this habit and offers tips and techniques as to how to rid them from your vocabulary as well as where to find help to do so. This is an updated version and reboot of Toastcaster Episode 42 and an article which can be found at GadgetGreg.com.    (Please Note:  The Ummo App mentioned in the episode is now no longer being supported by the developer)

 

Toastcaster 113 Top 3 Pro Tips for a Virtual Stage & Presenting On-Line

Toastcaster 113 Top 3 Pro Tips for a Virtual Stage & Presenting On-Line

March 24, 2019

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[15:22] The right stage presence can make or break a performance regardless of whatever words that may be coming out of your mouth. But what about an off-stage presence, that virtual presence, those times when you’re giving a presentation on-line, a webinar, doing an interview or recording a podcast anytime you’re in front of a computer screen?

In this episode, Greg, a.k.a The Gadget Guy offers an extended look at three pro tips and one bonus tip and things to consider when you’re presenting in a virtual world, things that may differ from when you are presenting on a traditional stage. This can help you take your next delivery from good to great.

Photo Courtesy Zoom.

Toastcaster 112 Not There Yet - Unique Narrative Essay-Style Podcasting -Terence C. Gannon

Toastcaster 112 Not There Yet - Unique Narrative Essay-Style Podcasting -Terence C. Gannon

March 1, 2019

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[27:37] In this episode Greg speaks with Terence C. Gannon who created a narrative essay-style podcast by putting a unique twist on the typical format. His style hooks audiences whether they are interested in a particular topic or not and shows how you can take personal & corporate storytelling to a whole new level.

You'll hear his motivations in creating this type of podcast; a little about his writing process and how it works in both the written and verbal formats and how he publishes his audio podcast simultaneously with a written essay version on Medium.

Terence shares specific examples of episodes, illustrating how the stories evolved and even how one popular episode emerged and came full circle from just a single word which has different meanings

You'll also hear how it's ok to break the myth of storytelling structure and experiment with ways to tell stories.

Terence hails from Calgary, Alberta, Canada. He’s a podcaster, writer, social media marketer and developer of digital projects. He's the master behind the Not There Yet and The WorkNotWork Show podcasts and a member of the Alberta Podcast Network – powered by ATB.

Terence can be reached at Ntyessays.com, The.WorkNotWork.Show or on Medium @TerenceCGannon.

 

Toastcaster 111 How to Avoid an Onstage Meltdown - Hollywood Style

Toastcaster 111 How to Avoid an Onstage Meltdown - Hollywood Style

January 31, 2019

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[08:55] When speaking, presenting or even just talking to someone, when something goes awry, a meltdown can occur. And while it seems just another headline when it comes to celebrities like Elton John and Kanye West, when it happens to mere mortals and high-profile people too, it can have some serious ramifications if not dealt with effectively.

In this episode Greg offers four valuable tips on taking leadership in this situation on how to avoid a meltdown and what to do should things go awry. He recalls, as an example, an incident, which he wrote about that happened a few years back at the International CES (Consumer Electronics Show). It involves Hollywood Director and Producer Michael Bay (Armageddon, The Rock and the Transformers movie series) who was hired by Samsung to promote the new ultra high-definition 4K TV, but when an issue came up with the teleprompter, as he recounted to TMZ, “he cracked under pressure,” and bolted off the stage.

 The updated article (text version of this podcast) can be found at Troy Media and Greg’s Blog, GadgetGuy.ca.

Toastcaster 110 Why Leaders and Book Lovers need a Kindle Paperwhite

Toastcaster 110 Why Leaders and Book Lovers need a Kindle Paperwhite

January 26, 2019

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[10:21] I learned many years ago that to be a great writer, you must also be an avid reader. I’ve continued to take that sage advice and always make sure I have a book, a magazine or something to read in tow. So if I ever have a spare moment I could engage my mind. I truly believe that those word of wisdom or words on a page should extend to helping one become a better speaker and a better leader. And while I do love the feel of a paper book and will never totally go away from that format, the latest 4th generation Amazon Kindle Paperwhite is a gadget that you should never leave home without.  In the episode, you hear my reasoning for embracing the new Kindle Paperwhite along with a mini-review.

You can also read a full review of the 4th Generation Paperwhite on my blog at Gadgetguy.ca or at Troy Media, entitled: New Waterproof Kindle Paperwhite takes quite a splash.  I also make reference to the previous 3rd generation Kindle Paperwhite, entitled, Review: Latest Kindle Paperwhite right for you? from 2015 which includes that review and a little more info on the Amazon Kindle itself. 

 

Toastcaster 109 Perfecting Your Pitch in the Digital Age - Terry Kozlyk

Toastcaster 109 Perfecting Your Pitch in the Digital Age - Terry Kozlyk

December 31, 2018

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[25:34] In this our final episode for 2018 Greg speaks with Terry Kozlyk, an engineer and budding entrepreneur from Calgary who a few years back discovered the power of the spoken word through Toastmasters that lead him to start his own podcast, TDK Talks, which later morphed into including video which he felt was was ideal for capturing a story. New to video he quickly found himself on a charity mission to Vietnam for a special cause where he created and produced a 30-minute documentary which was aired on Shaw TV.

Moving towards entrepreneurship Terry believes that every business person should be able to perfect his or her pitch. And what better way to do it than by using video.  So in this episode Terry will share a bit about his mission, enlighten you with a few tips on creating videos for yourself and your website and share with us a bit about his new venture “Perfect Your Pitch Live” based in Calgary, Alberta Canada he co-partnered to help people do just that - perfect their pitch.

Terry is also a Toastmaster and currently the PRM for District 42 (Southern Alberta / Southern Saskatchewan). He can be reached at TDKTalks.

You can find Perfect Your Pitch Live on Facebook.

 

Toastcaster 108 How to Photoshop Your Career & Your Life - Joe MacKay

Toastcaster 108 How to Photoshop Your Career & Your Life - Joe MacKay

December 19, 2018

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[28:23] It sounds almost funny that we could think one could Photoshop their life and career, but our guest Joe MacKay seems to have figured out a way to do so. Joe says Photoshop is a design tool where you build your project in layers - same as with your career (and your life). 
 
In this episode and perfect for this time of year and based on his article, Joe goes through six Photoshop tools as the basis for analogies, explaining how all of us can set up our own canvas to design our careers and our lives - of course, without a computer. 
Joe insists that we are all artists of our own imagination and we each need to become the Leonardo da Vinci of our own life.
 
If you listen to the end, Joe adds a 7th bonus tool. You'll have to tune in to find out what it is.
 
Joe is an award-winning videographer in both the public & private sector having work in a number of creative disciplines over the past 20 years. His current inspiration is creativity and this soon to be author is working on his 1st book on inspiration to be released later in 2019. Joe is also a former Toastmaster and has been a regular guest on the podcast starting on Episode #3 way back in 2007.
 
Joe lives in St. Albert, Alberta Canada.He can be reached at ImaginationSuperstation.com.
 
 
Toastcaster 107 Talk on Water - Stephanie Scotti

Toastcaster 107 Talk on Water - Stephanie Scotti

November 30, 2018

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[36:32] In this episode Greg speaks with Communications expert and Author Stephanie Scotti about her new book Talk on Water: Attaining the Mindset for Powerhouse Presentations.

In this fun conversation Stephanie shares with us a little about her journey, which started in her 10th grade public speaking class and includes working with key policy makers, including the President’s Cabinet, preparing them to speak on energy policy by the age of twenty-two.

Stephanie also enlightens us with a number of valuable lessons from her book including, about the need to not only connect with your audience when you present; you also need to connect with your message as well as yourself; You’ll also take away a number of tips and tricks for effective presentations and learn about her C.O.D.E., and how your topic differs from your core message and a whole lot more.

Stephanie Scotti is from Chapel Hill N.C. and is the founder and director of Professionally Speaking Consulting LLC a communications consulting agency focused on executive communication success.

Stephanie can be reached at ProfessionallySpeaking.net

You can also find Stephanie’s book Talk on Water at your favourite bookstores as well as on Amazon. (The Kindle version is also sharable with your friends)

 

Toastcaster 106 Learn in Business how to know what you don’t know - Lance Miller

Toastcaster 106 Learn in Business how to know what you don’t know - Lance Miller

November 17, 2018

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[39:45] There are the usual things you need to know when launching a new product, service or business - and you can easily Google those but the one factor, which can mean the difference between success and failure, is discovering what you don’t know and actually preparing for it.  

In this episode, Greg speaks with our guest, Lance Miller. From Glendale, California, Lance is a world renowned, keynote speaker, trainer, coach & author. Most of us know him as the Toastmasters' 2005 World Champion of Public Speaking but he’s also a successful businessman - having launched five successful new business start-ups and over two dozen new product/service launches. But admittedly, he’s also had a dozen or so failures.

So today, Lance, a regular on Toastcaster, shares some of what he knows and how he discovered what he didn’t know on his journey and how we can learn from what he experienced. This includes his brand new start-up venture - The World Champion Online Speakers Summit where people have an opportunity to watch and hear in depth over 24 World Champs about their journeys, lessons learned and even his or her winning speech.

Lance can be reached at LanceMillerSpeaks.com.  You might also want to check out the World Champion Online Speakers Summit, where you can get a free introductory access.