Toastcaster Communication Leadership Learning Lab
Toastcaster 136: Why Listen to Small Business Owner’s Stories - Paul Finkelstein DTM OMGTalk

Toastcaster 136: Why Listen to Small Business Owner’s Stories - Paul Finkelstein DTM OMGTalk

June 30, 2020

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[29:33] Sometimes the best way to be a better leader and communicator is to learn from others’ stories. In this episode we hear from Paul Finkelstein who created OMGTalk, the small business owners podcast which he publishes on 5 different platforms.  

Paul tells us why he created it; how he interviews small business owners and its value to them and other small business owners. Paul also shares his own takeaways and what he has learned from the process.

I invited Paul to Toastcaster because when he asked me to be on his show OMGTalk, the four simple questions he indicated he was going to ask I found quite reflective. It forced me to think back and dig deep - which I found quite inspiring. Please have a listen to to our interview on Paul's show.

Paul Finkelstein is from Delray Beach, Florida, USA. He’s involved in the Medicare insurance industry and loves running and fundraising. He’s a Distinguished Toastmaster and is the producer of the OMGTalk Podcast. Paul can be reached on all the major platforms and at OMGTalk.com.

Toastcaster 133: Working Remotely in Unprecedented Times -  Chandrashekar LSP, Zoho Corp

Toastcaster 133: Working Remotely in Unprecedented Times - Chandrashekar LSP, Zoho Corp

April 30, 2020

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[22:06] Many businesses are finding themselves in an emergency state and are desperately looking to ensure smooth continuity. 

In this episode, Greg speaks with Chandrashekar LSP, Head Evangelist for the Zoho Corporation in Canada.

Chandrashekar shares his observations on this new unprecedented business landscape and gives us an insight on what people and businesses can do and tools they can use to shift from typical office environments to the new reality without recreating the wheel

Working from home for over 15 years, he also offers his personal take on this subject as he currently has three kids under five years of age at home 24/7 and with his teams in India, and clients, partners, analysts and media in North America and around the world.

You’ll hear about Zoho’s Cloud-based business services for all departments in an organization including their new Remotely bundle consisting of 11 of their 45  applications in four categories, including: Internal/External Communications, Project Management, Remote Assistance and a collaborative Office Suite, which Zoho is offering at no charge for a limited time through their Small Business Emergency Assistance Subscription Program to help businesses get through the pandemic. (zoho.com/remotely)

Chandrashekar LSP is based in Montreal and has been with Zoho Corporation, a 24-year old privately held company for almost two decades. He can be reached at: lsp@zohocorp.com

Toastcaster 125: Square Wireless Payment System Helps Improve Your Cashflow

Toastcaster 125: Square Wireless Payment System Helps Improve Your Cashflow

October 31, 2019

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Every leader knows that cashflow is king. Very few use cheques or even carry cash these days. Enter Square a low cost secure mobile payment system. It’s an easy way for you to collect payments for products or services that’s also easy and convenient for your customers allowing them to pay by credit card, debit and other pay systems.

In this episode your host Greg Gazin has a quick look at three different options offered by Square, what they do, what they cost including their latest all-in-one Square Terminal.

The podcast is based on Greg’s two previously published articles: With Square, you too can accept wireless debit and credit card payments (Gadgetguy.ca) and It’s Hip to be Square published by Troy Media.

Toastcaster 120 - Can I Use That Picture? —   Samantha Lile

Toastcaster 120 - Can I Use That Picture? — Samantha Lile

July 26, 2019

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[22:35] People use images in their Powerpoint presentations, blogs and there’s no end to photos posted and shared on Instagram, Facebook, LinkedIn and more. But just because you find them on the web, are you sure you have the right to use them?  In this episode, Greg speaks with Samantha Lile who wrote an article with adapted flowchart for ViseMe.co entitled, Can I Use That Image? 

Samantha talks about her article and shares some things people need to be aware of and things to consider before using, posting or sharing a photo - primarily from a U.S. perspective with Greg offering up additional Canadian insight. However, it offers some some food for thought for people all around the world as many similar rules exist in other countries.

You’ll hear about terms like Copyright, Creative Commons, Public Domain and Fair Use and some of the step involved in determining if an image falls into those categories and what to do. She also shares some of her favourite sources for free images including: Pixabay, Pexels and UnSplash.

Samantha Lile is an independent journalist, editor, blogger and content manager from Ozark, Mo. U.S.A, whose work can be found on sites such as: The Huffington Post, Thrive Global and Buzzfeed. Her original article and the companion flowchart can be found at Visme.co. You can reach Samantha via SamanthaLile.Carbonmade.com.

In case you're wondering, Samantha’s photo is used with her permission. : )

Toastcaster 116 Maximizing Learning & Engagement When Facilitating Webinars – Tali Bar-Or

Toastcaster 116 Maximizing Learning & Engagement When Facilitating Webinars – Tali Bar-Or

April 30, 2019

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[31:41] It’s not uncommon for training to be delivered on-line. But with multitasking at an all-time high and attention spans at an all-time low, how do you ensure your participants remain engaged and involved and get the most from your webinar training? In this episode, Greg speaks with Tali Bar-Or, a 20-year veteran in training and facilitation including training facilitators remotely for content delivery.

Tali will share tips, tricks and best practices she uses to succeed to keeping her webinar attendees engaged and involved while maximizing their learning. You’ll hear how she visualizes her audience, acknowledging how people listen differently and selectively. She offers 2 strategies she learned to bring people back to focus including two words to alert wandering minds plus four key triggers designed to indicate to the participants what’s coming next.

You’ll also discover how to plan ahead to deal with distractions and disruptions and how to create an environment where they don’t happen. You’ll learn about techniques for pausing and why it’s important to turn the spotlight on to your participants.

You’ll also hear about her effective opening and closing protocols for her sessions, potential pitfalls and mistakes she’s learned along the way, and more.

Most of Tali’s golden nuggets can also be applied to any live training session or facilitation.

Tali Bar-Or is from Burlington, Ontario, Canada. She is the Lead Facilitator for Crestcom Canada and Lead Global Facilitator for Colorado-based Crestcom International, which provides Professional Leadership and Sales training in 60+ countries and 22+ languages.  Tali can be reached on LinkedIn or at TaliBarOr@Crestcom.ca.

(NOTE: This episode is a great tie-in to Episode 113: Tips for Virtual Stage and Presenting On-Line.)

 

Toastcaster 109 Perfecting Your Pitch in the Digital Age - Terry Kozlyk

Toastcaster 109 Perfecting Your Pitch in the Digital Age - Terry Kozlyk

December 31, 2018

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[25:34] In this our final episode for 2018 Greg speaks with Terry Kozlyk, an engineer and budding entrepreneur from Calgary who a few years back discovered the power of the spoken word through Toastmasters that lead him to start his own podcast, TDK Talks, which later morphed into including video which he felt was was ideal for capturing a story. New to video he quickly found himself on a charity mission to Vietnam for a special cause where he created and produced a 30-minute documentary which was aired on Shaw TV.

Moving towards entrepreneurship Terry believes that every business person should be able to perfect his or her pitch. And what better way to do it than by using video.  So in this episode Terry will share a bit about his mission, enlighten you with a few tips on creating videos for yourself and your website and share with us a bit about his new venture “Perfect Your Pitch Live” based in Calgary, Alberta Canada he co-partnered to help people do just that - perfect their pitch.

Terry is also a Toastmaster and currently the PRM for District 42 (Southern Alberta / Southern Saskatchewan). He can be reached at TDKTalks.

You can find Perfect Your Pitch Live on Facebook.

 

Toastcaster 106 Learn in Business how to know what you don’t know - Lance Miller

Toastcaster 106 Learn in Business how to know what you don’t know - Lance Miller

November 17, 2018

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[39:45] There are the usual things you need to know when launching a new product, service or business - and you can easily Google those but the one factor, which can mean the difference between success and failure, is discovering what you don’t know and actually preparing for it.  

In this episode, Greg speaks with our guest, Lance Miller. From Glendale, California, Lance is a world renowned, keynote speaker, trainer, coach & author. Most of us know him as the Toastmasters' 2005 World Champion of Public Speaking but he’s also a successful businessman - having launched five successful new business start-ups and over two dozen new product/service launches. But admittedly, he’s also had a dozen or so failures.

So today, Lance, a regular on Toastcaster, shares some of what he knows and how he discovered what he didn’t know on his journey and how we can learn from what he experienced. This includes his brand new start-up venture - The World Champion Online Speakers Summit where people have an opportunity to watch and hear in depth over 24 World Champs about their journeys, lessons learned and even his or her winning speech.

Lance can be reached at LanceMillerSpeaks.com.  You might also want to check out the World Champion Online Speakers Summit, where you can get a free introductory access.