[29:57] In this episode, Greg speaks with Diana Peterson-More about her new book: Consequential Communication in Turbulent Times: A Practical Guide to Leadership. Peterson-More draws from her experience as a labor lawyer, HR executive and organizational development consultant to show individuals and business leaders the way to clear, concise, and intentional communication--vital to successful human interaction in today’s fast-paced, volatile (and #MeToo) world.
A short read, this book has a unique format, for example, incorporating step-by-step how-to lists for each chapter, a number of case studies, analyzing what went wrong and food for thought through “What-if“ scenarios, often circling back to previous case studies as new concepts are learned.
The book is based on real stories and practical advice, some of which Diana shares with us during our conversation including using “I” statements and the Platinum Rule and more.
Diana Peterson-More is from Pasadena, California and can be reached through her website or at firstname.lastname@example.org.